LILAS QUALITY


LILAS Members
have first-hand knowledge of their partner schools and their courses, destinations and other services offered.

LILAS Members give their clients the best possible counselling and support in their choice of destination.

LILAS Members focus primarily on the needs and goals of their clients.

LILAS Members give their clients well-founded and reliable reasons for choosing a particular school.

LILAS Members support their clients not only in the choice of their school. They also support their clients before, during and after their language stay.

LILAS Members promote the preservation of a healthy market structure and competition. Exclusivity situations should be avoided in the interests of the client.

LILAS Members regularly exchange information in the interests of their clients and the schools represented.

LILAS Members work towards making sure that the Swiss language-stay market remains fair and transparent.